Customer Testimonials for Utah Used Car Sales

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Utah Used Car Sales

801-285-0459 $$$

★

Emily

Dec 27, 2023

“

UODATE 2 - another month has passed and I still don't have a new transmission UPDATE- The purchasing of the vehicle was fine, but pray to everything holy you don't ever have to use their warranty. They are absolutely horrible to work with. My car has needed a new transmission for 3 months now and I still don't have one. They refused to let me take my car to the mechanic I want because they switched their "preferred" shop to PG which is over 40 miles from my house. Both shops and I called and all but begged to no avail. They lied to me saying the warranty company was refusing to allow it, but the shop and warranty company both said it's the discretion of the dealership. I finally agreed to take it to their shop and now they are refusing to pay for the transmission the shop wants to use. They are telling the shop to put in literally the cheapest transmission with 75k miles and only 60 day warranty against their own shop's advice AND refusing to give the shop the claim number. My car has been sitting at the shop for 2 weeks now and I still don't have a resolution or anything close to one and the price of the rental is coming out of my pocket. It's extremely obvious the only thing they care about is money. They don't care about customer satisfaction, quality, or integrity. I used to refer this dealership to anyone I knew looking for a car, but now I warn people to go anywhere else. I couldn't have asked for a better, faster, easier experience. They were more than fair on pricing for my new car as well as on my trade in, honest, and upfront. They continued with the excellent customer service even after the deal was done when I thought I had a problem, but it was actually user error lol I highly recommend checking them out if you're looking for a new car!! Thanks, guys!

Utah Used Car Sales

801-285-0459 $$$

★

Gil Osuna

Jan 21, 2022

“

I avoid dealerships as much as I can, but they had the car I wanted so had to go, and so glad i did!! great experience!! Matt and I connected from the start and everything was a breeze from there. Our kids even had their happy meal on their kids table. They even gave us a free shirt lol. Highly recommend it. Also, Financing was super easy with America First a and they even lower my interest rate on my pre-approved notice. They work directly with them. Couldn't be happier. Well done guys!

Utah Used Car Sales

801-285-0459 $$$

★

Jenna Wright

Aug 2, 2021

“

I had a great experience with Utahusedcarsales! The process was smooth and easy! Matt helped us out with the entire process and answered all my questions without hesitation! We were able to test drive many cars and take our time to decide what would be the best fit as far as reliability and payment! They even help get the financing going with your credit union and Matt made sure to get me the best rate possible! Tiffany was excellent as well explaining all the final details before I signed the paperwork! I feel they have a very trustworthy sales staff and I would absolutley recommend! A few cars on their lot are even on cargurus so you know you're getting them at a great value!

Utah Used Car Sales

801-285-0459 $$$

★

Nicole Heder

Apr 23, 2021

“

Utah Used Car Sales was awesome! We loved the no pressure environment and the overall professionalism we experienced there. They were quick to do our paperwork and gave us some nice perks we didn’t expect: t-shirts, car wash, and more. We would recommend Utah Used Car Sales in a heartbeat👊🏻

Utah Used Car Sales

801-285-0459 $$$

★

Melissa Voorhees

Mar 2, 2021

“

We were in the market for a mini van after having had our last van (which we also purchased from them) for over 8 years. We found one we were interested in on their website, went to the lot, were able to test drive it and check it out, and purchase it with no hassle or problems. We got a great deal on a great used car.

Utah Used Car Sales

801-285-0459 $$$

★

Derek Staker

Feb 12, 2021

“

I recently purchased a car from these guys. The prices listed in KSL are a great price and I knew what I was getting into. Matt, the salesman, was very nice and personable and LOW pressure!! Love the experience and I would recommend them to anyone! As always though, due your due diligence and realize you are buying a used car. Some of the reviews I’ve read show that people don’t understand that concept. If you want new with a new warranty, then buy new!

Utah Used Car Sales

801-285-0459 $$$

★★★★★

6 Testimonials

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Tyler McCraley - 2010 Toyota Prius

Best experience I've ever had at a dealership. I usually avoid dealers at all costs but these guys really made it a great experience. The price was great. I didn't feel like I was getting ripped off. They were fast, friendly, honest and attentive. Their superb customer service continued even after I drove off the lot. If I had questions or needed anything, they were there. Will definitely check them out for our next purchase. The fact that they are a local small business makes it even better. Thanks again!!!

Melissa Pistorius - 2014 Hyundai Elantra

I had a really great experience at Utah Used Car Sales! They were great, not pushy at all, always willing to answer questions, and a small establishment, so I didn't feel I was just being handed of from one salesperson to another. On top of it all, they gave a referral fee to my friend who suggested I try them! Their prices were significantly cheaper than anyone else in the valley, and I love my new car!

Cynthie Keeno - 2007 Honda Accord

After our son crashed our car after skidding on the ice, we were suddenly in the market to buy another car quickly. We absolutely loved our experience at Utah Used Car Sales!! Everyone there was so friendly and accommodating! Unlike some other dealerships, they were not pushy at all. They had a car fax report ready to show us for the cars we were interested in. They answered all our questions. They quickly printed out the total cost of everything and explained all the details of the warranties we had the option to buy. Our car buying experience was extremely pleasant and we even got a T-shirt and ski cap after our purchase. It's obvious that they appreciate their customers and they do everything they can to live up to being an honest dealership. Thank you to Lee, Tiffany, and Lisa who helped us along the way. We would definitely go there again and will suggest to everyone looking to buy a used car to go to Utah Used Car Sales!!!

Jenn Schwendiman - 2015 Kia Sedona

Utah Used Car Sales was a great place to buy our car. There was no pressure and no back room where they had to "work the numbers". It was all done right there with us, and we appreciated the honest and easy-going atmosphere.

Kayla Richmond - 2015 GMC Terrain

My experience at Utah Used Car Auto was the best car buying experience I have ever had. The staff was very friendly and nice. Lee approached me immediately and answered all of my questions without being pushy. He even helped give me some good advice about finances as well. I was so impressed with this dealer. I highly recommend that anyone in the market for a car checks them out. They will do whatever they can to get you into a new vehicle that you will love. Thanks again!

Victoria Yerkes - 2013 Volkswagen Golf

Great experience purchasing my first car! Thank you!

Stefani Thatcher - 2012 Ford F-150

"In our 20+ years of marriage we have NEVER purchased a vehicle from a dealership because we always get an icky vibe when we're there. That was completely opposite our experience with Utah Used Car Sales. The salespeople were super nice and friendly and helpful without being pushy and seeing us only as dollar signs. Even when we experienced a minor mechanical problem with the vehicle the next day, they were genuinely concerned and very responsive to our texts and phone calls to take 100% ownership of the problem and get it taken care of right away. Overall, the purchasing experience was surprisingly pleasant and we would definitely consider buying our next vehicle from Utah Used Car Sales."

Meagan Dunton - . . .

"Utah Used Car Sales really made my car buying experience a pleasant one. They are so honest and really went out of their way to work with me and get exactly what I needed. I am a customer for life! Thank you so much!!! You guys are truly wonderful!"

Sean Marron - 2001 Jeep Grand Cherokee

“I can't say enough about Lee and Tiffany, they are very kind and professional and I congratulate them on their success! This is the second vehicle I've purchased from them in the last year and I am very happy with both experiences."

Nicole Empey - - - -

“Utah Used Car Sales made buying a new car a very easy, smooth process. I didn't feel like i was being forced to buy anything and they were truly concerned with making sure i found the right car for my needs! They were very thorough in explaining everything so I felt like I wasn't being withheld any information. They are very smart in how they run their business and if i ever need another car I will not hesitate on going to them first! Thank you for making buying my first car such a great experience!”